Twice in the last week this subject has been brought up by different customers. One customer was looking for help with a system they had in place and was supported by a third party company and the third party company was either not sharing or did not know information required to make the system work more effectively. In the other case the vendor for the primary software application for the customer had just sold them an upgraded server, but was doing the very minimum in helping that customer implement the new upgrade (“they say to test it but they do not tell me how”).

Service is the reason that I got into this business 17 years ago and I hope you see that reflected in your experience with us. If not, let me know. I would like to ask you to help us keep our focus on service by referring us to others who need our services.

We also need referrals for good people who want to join our team. Those who have a passion for helping people use technology, are not afraid to learn about a wide variety of technology and enjoy working directly with many different people are exactly what we are looking for. If you know of someone who fits the bill, please have them contact us and submit their resume.